Shipping & Delivery Policy
Last Updated: 16 August 2026
United Brothers supplies printers, toner cartridges, stationery, computers, laptops, office equipment and other products to individual, business and corporate customers in Pakistan. This policy explains the general arrangements applicable to delivery of orders.
Order Confirmation
An order is considered confirmed after the product, quantity, price, availability, delivery location and applicable payment arrangements have been agreed with the customer.
An enquiry or WhatsApp message alone does not constitute final confirmation of an order.
Delivery Areas
United Brothers may arrange delivery to customers in different cities and locations across Pakistan, subject to product type, courier or logistics availability and other applicable delivery conditions.
Customers should provide a complete and accurate delivery address and contact number when confirming an order.
Delivery Charges
Delivery charges may vary according to:
- Delivery location
- Product size and weight
- Quantity ordered
- Courier or logistics service
- Special handling requirements, where applicable
Any applicable delivery charges will be communicated to the customer before the order is finalised where reasonably possible.
Delivery Time
Estimated delivery time depends on product availability, customer location and the selected delivery method.
Delivery estimates are provided for guidance and may be affected by courier operations, public holidays, weather, transport disruptions or circumstances outside the reasonable control of United Brothers.
Product Availability
Products displayed on the website may become unavailable due to changing inventory or supplier availability.
Customers are advised to confirm current stock through WhatsApp before finalising an order.
Receiving Your Order
Customers should check the package and product upon receipt where reasonably possible.
If the package appears materially damaged, an incorrect product has been delivered, or items appear to be missing, the customer should contact United Brothers promptly and provide relevant details and photographs where appropriate.
Incorrect Delivery Information
Customers are responsible for providing accurate delivery information. Additional delivery charges or delays resulting from an incorrect or incomplete address may need to be resolved before redelivery can be arranged.
Corporate and Bulk Deliveries
Corporate, institutional and bulk orders may have separately agreed delivery schedules, logistics arrangements and charges.
Where delivery terms are specified in a quotation or other written agreement, those specific terms will apply to the relevant order.
Delivery Updates
Where tracking information or delivery updates are available from the applicable courier or logistics provider, these may be shared with the customer.
Customers may contact United Brothers through WhatsApp for available information regarding the status of their order.
Delays
United Brothers will make reasonable efforts to facilitate timely delivery. However, delivery times may be affected by third-party courier or logistics providers and circumstances beyond our reasonable control.
Contact Us
For delivery information or assistance with an order, contact United Brothers through our official WhatsApp number or Contact Us page.
When contacting us about an existing order, please provide the product name and relevant order details so that we can assist you efficiently.
United Brothers
Printers, Toners, Computers, Stationery & Office Supplies
Pakistan
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